Terms and Conditions
By placing an order over the phone or online, customer acknowledges and agrees to all Terms and Conditions herein.
The following terms and conditions regulate the business conditions between bellicon USA LLC and its customer (called "Customer"), and apply to all customer orders. No terms and conditions other than those contained herein shall be binding unless made in writing and signed by bellicon USA LLC. All terms and conditions contained in any prior oral or written communication, which are different from or in addition to the terms and conditions contained herein are hereby rejected and shall not be binding.
Whichever type of bellicon® Rebounder you have chosen for purchase, it is warranted for parts only from the date of purchase (proof of purchase is necessary).
Warranty for standard bellicon frame: 5 years
Warranty for the bellicon premium frame: 10 years
Warranty for all rebounder mats: 5 years
Warranty for the bungee cords: 1 year
The warranty is provided only under the condition that the bellicon Rebounder is used "normally", which means according to Safety Instructions
In case a frame or Rebounder mat is damaged within the warranty period and the Rebounder has not been damaged through rough usage and has always been used in accordance with the Safety Instructions, please let us know immediately. bellicon USA LLC will then decide for each case, if the concerned part will be repaired or replaced.
3. Shipping and Delivery
Shipping: Orders are fulfilled as quickly as possible given current stock availability. If an item is out of stock, the Customer will be informed immediately and can choose to wait until the particular item is back in stock or to receive his/her money back. No particular delivery date can be guaranteed and under no circumstances, can bellicon USA LLC be held responsible for delays in delivery. All merchandise is shipped to the Customer by FedEx, with the price as charged by FedEx being passed through to the Customer. All responsibility for the safe and timely delivery of the merchandise becomes FedEx's once the merchandise is given over to them. If the Customer purchases a Rebounder, it is important to keep in mind, that Rebounders are sent "Signature required" which means that the Customer needs to sign when receiving the shipment. After three unsuccessful delivery attempts, FedEx will send the shipment back to bellicon USA LLC at the customer's expense. So please call FedEx before this happens and make sure that someone is at home to sign for delivery.
Please inspect the Rebounder (or whatever you have ordered) immediately. You have 5 (five) business days to report a problem to bellicon USA LLC.
Keep the original packaging. Don't throw it away. You might need it later. We accept claims and returns only in orginal packing.
All prices are net prices (not including sales tax, if any).
5. Conditions of payment
Full Payment (including tax) is due at time of order placement. INTERNATIONAL CONSUMERS:Price does not include brokerage fees and taxes. The brokerage fee is a minimum of $10. You will be billed for these fees when your order is delivered. We do not know the cost since every country has different policies. Please contact your local customs office to get an estimate.
6. Damaged Goods Claims
a) Damage through transportation. All damage due to transportation must be reported immediately to bellicon USA LLC and no later than five business days following the receipt of the item. The original packaging needs to be kept available for FedEx inspection. If the original packaging is unavailable, no claim can be accepted. Replacements for possible damage caused during transportation will only be made, if the claim is accepted by FedEx. bellicon USA LLC acts only as the middleman between the customer and FedEx. If FedEx refuses the claim, bellicon USA LLC cannot be held responsible for any claims, damages, or reimbursement.
b) All other damaged goods claims, must be sent to bellicon USA LLC within five business days after receipt of delivery, with sufficient detail for an objective assessment of the damage to be made. The original packaging needs to be kept available for further inspection. If the goods are found to be damaged due to no fault of the Customer, bellicon USA LLC will send free replacements of the damaged parts.
7. Return Policy for non damaged merchandise
(Note: Customers from outside of the 48 States of America can return merchandise only if the item is severely defective and only if bellicon USA LLC is not able to repair the merchandise properly.)
bellicon usa LLC accepts the return of merchandise from US customers (with exception of customers from Hawaii and Alaska) within 60 days from the delivery date. To be eligible for return, the merchandise must be in absolutely impeccable condition and be returned in its original shipping box along with all contents.
The Customer must inform bellicon USA LLC about his or her wish to return the merchandise so that bellicon USA LLC can prepare to receive your shipment. bellicon USA LLC will then give the customer an address to ship the product to. Return shipping to bellicon USA LLC is at the customer's expense unless the return is a result of a shipping error caused by bellicon USA LLC at which point bellicon USA LLC will rectify the problem promptly without expense to the customer. Merchandise that is returned to bellicon USA LLC without prior approval will be sent back to the Customer at Customer's expense and no reimbursement will be issued.
After having received authorization, the Customer has three business days to initiate the shipping and to send the tracking number to email@example.com If bellicon USA LLC does not receive a tracking number within these three business days, no reimbursement can be given.
Return shipping costs and insurance is the responsibility of the Customer. The Customer must send the merchandise via FedEx or UPS with "Direct Signature required" in order to be able to prove delivery to bellicon USA LLC. If the item is returned to bellicon USA LLC in a damaged condition and it is determined that such damage has happened either at the customer's premises through rough handling or during the return shipping process, no reimbursement will be given.
8. Reimbursement Policy
a) Reimbursement for items that arrived damaged at the customer's premises. For valid damaged good claims (see "Damaged Good Claims above), bellicon USA LLC will either replace the item free of charge or, if the customer does not desire an exchange, a total refund of his payment will be processed. However, if the item is found to NOT be defective, the following fees will be deducted from the reimbursement: a 20% restocking fee and any fees associated with shipping and handling.
b) Reimbursement for Returns of undamaged merchandiseIf the customer wishes to return the merchandise for reasons other than those discussed in sub paragraph a) immediately above, the following fees will be deducted from any reimbursement:
1. Shipping and handling for original shipment to customer.
2. Shipping and handling for return shipment. If she customer wishes to use their own shipping carrier for the return shipment, the tracking number must be provided to bellicon USA LLC in order to prepare for receipt of the returned item.
Returns will be accepted only, if the item arrives at bellicon USA LLC in absolutely impeccable condition, in its original packing, and with all original content. In case of an incomplete return, or if the merchandise arrives in a damaged condition either through rough handling at the customer's premises or is damaged during the return shipping process, either a partial reimbursement or no reimbursement at all will be given depending on the extent of the damage to the item.
10. Guarantee / Warnings
Whichever type of bellicon Rebounder you have chosen for purchase we will refer to it hereinafter as “Rebounder”;
The Rebounder you are about to purchase is 100% guaranteed to be flawed in some manner, since it was devised by human beings, created, sold, and shipped by human beings, and since humans are incapable of perfection, we can 100% guarantee the realistic possibility that anyone can potentially suffer loss or sustain injury (even fatal injury) as a result of using this Rebounder, or even being near it. Therefore we are providing you in writing, a warning and guarantee that some such loss or injury can or will possibly occur from the use of this Rebounder, simply due to its human design and fabrication. Even the instructions for use may have been insufficient and/or flawed.
We herewith notify users that there are no implied warranties, and none are to be assumed to exist for damage, injury, or death resulting from use or in any other relation to the Rebounder. We herewith also notify the customer that by accepting possession of the Rebounder they will accept full responsibility for any loss or injury arising from, or in conjunction with, the Rebounder. Possession of a Rebounder will only be conveyed to individuals, businesses, or organizations who will accept these responsibilities. All others who are not willing to take on such responsibility need not apply for purchase or use of a Rebounder. Users, their heirs and assigns, are hereby permanently and forever discharging bellicon USA LLC from any and all liability whatsoever.
These warranty/ guarantee requirements and warnings are courtesy of the legal profession, which has forced small and large manufacturers and providers of services to their knees, or out of business altogether. This document is intended to render lawsuits virtually impotent. Absence of perfection in human beings is no accident, it is guaranteed, because we human beings lack perfection by the very laws of nature, and could, by all reason, not be held responsible for such lack of perfection in anything we do or make. Therefore, liability insurance is nonsense, and we carry none. No deep pockets here.
If any of the above subject matter is ruled to be illegal in any court of law, in which the validity of this document may be contested, any resulting partial invalidation of this document shall not invalidate the remainder of the rights, duties, and stipulations contained herein. Notwithstanding the above, in the event that any person who brings any type of legal action against bellicon USA LLC, this action shall be brought to the State of Wyoming, and any such action shall be governed by the laws of the State of Wyoming. This shall include any claim of product defect(s) or liability due to design or manufacturing imperfections.
You might have questions to paragraph 10. We are happy to tell you why we need to place it on our website.
bellicon USA LLC